Browse the help center

Everyday messaging

Presence & acknowledgements

Rounds shows you who's around and who's typing — and lets you ask the room to confirm a message was actually read.

Who's online

Rounds shows a live presence indicator for teammates — a small green dot next to someone who's currently active in the app. It's a quick read on whether a colleague is likely to see a message now or later.

Typing indicators

When someone is composing a message in a conversation you're viewing, Rounds shows a quiet "… is typing" indicator. It's a small thing, but it stops two people from talking over each other and tells you a reply is on its way.

Live presence

A green dot marks teammates who are active in Rounds right now.

Typing indicator

See when a colleague is mid-message so you don't reply over them.

Message acknowledgements

Some messages can't just be sent and hoped-for — a medication change, a transfer instruction, a safety alert. For these, Rounds lets you request an acknowledgement: the recipients see a clear prompt to confirm they've read it, and you see exactly who has.

  1. Open a channel and click into the composer

    From the chat workspace, open the channel where the message belongs and click into the Type a message… box at the bottom.
  2. Turn on Request acknowledgement

    The strip just below the composer holds the message controls. Click Request acknowledgement so it's switched on, then type and send. The message is shown to the channel with a distinct "please confirm" treatment.
  3. Recipients confirm

    Each person in the channel sees an Acknowledge action on that message. Tapping it records, for the audit trail, that they've read and understood it.
  4. You track who has — and hasn't

    The message shows a running tally of who has acknowledged. At a glance you can see whether everyone who needed to has confirmed, or whether someone still needs a nudge.
Step 2 — the highlighted Request acknowledgement button sits in the control strip below the composer.
The result — a message that requests acknowledgement, with a running tally of who has confirmed.

If someone hasn't acknowledged

If a critical message is still unacknowledged by someone who needs to see it, follow up directly — @mention them or send a direct message. Don't assume silence means agreement; the whole point of an acknowledgement is that confirmation is explicit.