Everything you need to use Rounds well.
Practical, task-focused guides for the people who use Rounds every day — nurses, reviewers and coordinators — plus an onboarding track for the agency admins who set it all up.
Everyday messaging
Channels, DMs & announcements
The three kinds of conversation in Rounds and when to reach for each one.
Read guideThe channel directory
Browse every channel in your agency and join the ones you need.
Read guideThreads & @mentions
Keep a topic tidy with threaded replies and pull a colleague in with an @mention.
Read guidePresence & acknowledgements
Typing indicators, who's online, and asking the room to confirm a critical message.
Read guideChannel leads & escalation
Every channel has a lead. Learn the private-to-lead escalation privacy model.
Read guideEncrypted file attachments
Share photos, scans, and PDFs — encrypted at rest and scanned on upload.
Read guideVoice notes
Record and send a short audio message when you can't type — encrypted and scanned like any file.
Read guideEmoji reactions
React to a message with a quick emoji — the lightweight everything-else next to the formal acknowledgement.
Read guideClinical messaging
STAT & priority messaging
Mark a message Urgent or STAT so it breaks through mute the way a code call breaks through a closed door.
Read guideOn-call scheduling
The schedule grid: clinical roles, shifts and on-call assignments — Rounds becomes the record of who covers what.
Read guideRouting to a clinical role
Address "the on-call RN" instead of a name — Rounds resolves the role to whoever is on call right now.
Read guideEscalation policies
An unacknowledged critical message climbs the on-call tiers automatically until someone confirms it.
Read guideUser groups
Named standing teams like @night-shift — mention a whole roster with one token.
Read guideMessage expiry & recall
Let a message self-destruct after a window, or unsend one you just posted.
Read guideLive location sharing
Share your live location into a channel for a bounded window — ephemeral, with no location history kept.
Read guideLone-worker safety check-ins
Arm a timed check-in for a solo home visit, or raise a panic alert — your safety contacts are notified if you don't confirm you're safe.
Read guideYour account
Notifications & mute settings
Tune what you're notified about and silence channels you don't need right now.
Read guideDisplay name & profile
Set the name your teammates see and keep your account details current.
Read guideTwo-factor authentication
Why 2FA is required, how to set it up, and how to recover access.
Read guideInstall Rounds on your phone
Add the Rounds app to a phone or tablet and turn on push notifications.
Read guideNew to Rounds?
Read getting started →Setting up your agency?
Open the admin guide →Want the product tour?
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