Everyday messaging
Encrypted file attachments
Share wound photos, scanned forms, and PDFs inside Rounds — every file encrypted at rest, scanned for malware, and kept off personal devices.
Care coordination involves more than text. Rounds lets you attach files to a message so a photo or a document lands in the same secure, audited conversation as everything else — instead of an unsecured text or a personal camera roll.
Attach a file to a message
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Open a conversation
From the chat workspace, click the channel or direct message where the file belongs. The composer sits at the bottom of every conversation. -
Click the paper-clip icon
At the left of the composer are two icons — a paper-clip and a microphone. Click the paper-clip to pick a file from your device: a photo, a scan, or a document such as a PDF. -
Wait for the upload to finish
Rounds uploads the file securely and runs a malware scan on it. A file is only made available once that scan comes back clean. -
Send it with your message
Add any text you want alongside it and send. The attachment appears in the conversation as a tidy file card that recipients can open or download.
How attachments are protected
Encrypted at rest
File contents are encrypted in storage — never sitting in plain form where they shouldn't be.
Scanned on upload
Every file is checked for malware before anyone can open it, so a bad file can't spread through the agency.
Every download audited
Each time someone opens or downloads an attachment, that access is recorded — the same audit trail HIPAA reviews expect.
Nothing left on the device
Files are fetched securely when you view them; they aren't quietly cached on a personal phone for later.
Opening a file someone sent you
An attachment shows up as a file card with its name and type. Select it to open or download it. Because the file is encrypted and access-controlled, Rounds fetches it securely at that moment — and logs that you accessed it.
Attachments and private escalation
An attachment is part of the message it's sent with, so it follows that message's visibility. If you attach a file to a Lead-only message, the file is private to you and the channel lead, exactly like the message itself.