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Notifications & mute settings

Tune Rounds so it tells you what you need to know — and stays quiet about everything else.

A busy agency generates a lot of messages. Notification settings let you keep the signal — the things that need you — without every channel buzzing your phone all shift.

Muting a channel

Muting a channel keeps you a member — you still see it in your list and can read it any time — but it stops sending you notifications for new messages. It's the right tool for a channel you want to keep an eye on without being interrupted by.

Notification settings are per channel and live in the channel's own header — not in account Settings. You set them from inside the conversation.

  1. Open the channel you want to quiet

    From the chat workspace, click the channel in the list on the left to open the conversation.
  2. Click the bell icon in the channel header

    At the right of the channel header is a bell icon. Click it to open the notification popover.
  3. Choose a level, or mute

    The popover has two parts: a notification level (All messages, Only mentions, Nothing) and a Mute this channel list — silence it for 30 minutes, an hour, 8 hours, or until you turn it back on.
  4. Unmute whenever you like

    Muting isn't permanent — reopen the bell popover and unmute at any time; notifications resume immediately.
Step 2 — the highlighted bell icon in the channel header opens the notification settings.
Step 3 — the bell popover: pick a notification level, or mute the channel for a set time.

Each channel also has a notification level: be notified of all messages, only mentions, or nothing. Mute is a quicker, time-boxed version of the same idea — silence a channel for 30 minutes, an hour, eight hours, or until you switch it back on.

Push notifications on your phone

If you've installed Rounds on a phone or tablet, you can turn on push notifications so a new message reaches you when the app isn't open. Push respects your mute settings — a muted channel stays quiet on your phone too.

Muted channels

Stay in your list and readable, but send no notifications until you unmute.

Direct mentions

Always notify you, in any channel — mute doesn't override a message meant for you.

A sensible setup

  • Keep notifications on for direct messages and the channels central to your role.
  • Mute the channels you only need to reference occasionally, or that are busy but rarely urgent for you.
  • Rely on mentions as your safety net — teammates can always reach you directly even in a channel you've muted.